WELCOME TO IT DIVISION

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The Division is responsible to ensure the overall management of Information Technology (IT) of the Ministry of Finance, through:

  • The acquisition and maintenance of IT equipment and systems of the Ministry

  • The provision of IT support and the installation of systems to all in the Ministry

  • Monitoring of infrastructure that supports the availability of all systems to all end users

IT Services

The Ministry of Finances currently uses number of services namely the:

  • Asycuda ++

  • Asycuda World

  • IFMS System

  • ITAS System

  • Tax Live System

  • HCMS System

  • EDRMS

  • CS DRMS

Service Desk

The Service Desk provides a Single Point of Contact which meets the communication needs of Both Users and IT staff.

 

Phone: + 264-61-209 2407

Users call the service desk to report all IT related issues ,a ticket is then generated and a technician is assigned to resolve the ticket.
Alternatively you can email the service desk

Email: it.servicedesk@mof.gov.na

IT staff list

The Ministry of Finance IT support staffs are here to assist with any queries relating to computers,printers and network services

 

IT Contact List

Reports and Policies

IT Customer Service charter